SA
Shane A

1 reviews | Active since Nov 2013

15 Dec 2015, 10:41

Paid up account but still not resolved

This people are the worse respondents ever.<br> <br> I paid up my African Bank account with DMC round about July and to date i still didn't get ANY response.<br> <br> I spent over R400 on talk time to get answers but every time i get sent from pillar to post.<br> <br> DMC debited my account with the settlement amount agreed but i'm still receiving statements from African Bank saying i owe them. When i called through they told me i need to contact DMC because nothing was paid over to them and DMC response to me was that the lady by the name of Lucinda Botha needs to pay it over to them.<br> <br> Geraldine sent a mail to Lucinda and CC'd me in it but STILL nothing and that was sent on the 27th October. I would like to get this matter resolved because they're taking my money but **** is still reflecting on my credit report.<br> <br> I would like to be contacted from somebody that's competent and i would like this matter resolved ASAP.<br> <br> I hope to hear from you soon because i will go further and further until DMC DOES their jobs.<br> <br> I'm willing to go as far as possible because they're quick to take your money but take forever to get a matter resolved.<br> <br> I'm REALLY ****ed off now.

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Replies (1)
DMC
DMC's reply15 Dec 2015, 12:37
Official
Hello Conquest1991,

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
Georgina Witbooi
Tel: ***
Email: ***