Not Happy

Very upset<br> So a consultant pitched up at my work with regards to a repayment plan, at that stage I could afford to settle the account in full. She informed me if I want to settle before the 12month agreement I made with her I can do so and there will be a settlement amount for that then. Well not according to the call centre consultant I just spoke to. He send sorry you either pay the monthly instalment you agreed upon or the balance or increase your instalment. WHY WOULD I WANT TO DO THAT IF I CAN SETTLE. <br> <br> I have been making payment since April 2015 and got extra cash now and they tell me sorry no settlement amount other than the balance.<br> <br> So you would rather let me pay the instalment for anther 9months than let me settle this.<br> <br> Very unhappy.<br> <br>