DM
Debbie M

1 reviews | Active since May 2022

23 Mar 2026, 15:40

No Settlement letter

DMC gave me a 30% discount reducing my debt to R3770, Payment was made on the 18th of December 2025 till to date I have not receive my paid up later, instead when I request for a paid up letter I am told that Nimble group has withdrawn the account I must settle the account with nimble group.

Nimble group only withdrawn the account on the 23rd of Feb 2026, I feel ****med by DMC as they took my money now I must settle the same account again.

I have been calling From Jan 2026 no feedback from them, I was also told that DMC has no managers I can escalate my complain to.

0
Replies (5)
DMC
DMC's reply23 Mar 2026, 16:02
Official
Dear Sir/ Madam 

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DM
Debbie M's update23 Mar 2026, 16:05
Reviewer Update
Hi

Kindly advice feedback ETA
DM
Debbie M's update27 Mar 2026, 11:07
Reviewer Update
Good day

It’s been more than 3 day still no feedback
DMC
DMC's reply30 Mar 2026, 09:05
Official
Dear Sir/ Madam 

Thank you for your complaint, we will proceed to investigate and will provide you with feedback soonest.

Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC
DMC's reply30 Mar 2026, 11:28
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management
Tel: ***
Email: ***