VH
Vinolia H
1 reviews | Active since Nov 2017
20 Apr 2025, 10:26
****MERS
My Identity account was handed over to this company. I made a payment arrangement to pay whatever was outstanding over 2 months VIA DEBIT ORDER. The first debit of R500 went off on 28 March 2025. To my surprise, when I just checked my credit report, this specific payment shows MISSED PAYMENT AND BECAUSE OF THAT MY CREDIT SCORE DECREASED. HOW THE F*CK DOES A DEBIT ORDER SHOW MISSED PAYMENT WHEN THIS VERY SAME COMPANY SENT ME THE PROOF OF PAYMENT. WHAT KIND OF **** SHOW ARE YOU RUNNING???????? I WANT THIS RECTIFIED WITH EXPERIAN AS SOON AS POSSIBLE BEFORE I LODGE A COMPLAINT WITH THE CONSUMER OMBUD AND THE NEWSPAPERS
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Replies (2)
DMC's replyOfficial
18 Jun 2025, 16:42Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's reply18 Jun 2025, 16:42
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's replyOfficial
01 Jul 2025, 17:54Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the missed payment on your credit profile.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the missed payment on your credit profile.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply01 Jul 2025, 17:54
Official
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the missed payment on your credit profile.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the missed payment on your credit profile.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***