WM
Wahfieka M

1 reviews | Active since May 2017

30 May 2017, 09:25

Listing to be removed

<p>I remember being approached by a guy at my home address who said he is from DMC and that I owed Absa bank money, I told him that I have contacted thenk and they confiremd my account is closed, he told me according to the infomation he had it is not closed, he also said that I still owed an amount of 9900 and I need to sign this page while he logs a dispute with Absa and I never heard anything of him again.</p> <p> </p> <p>I now see that I have been listed by them for account- ********** 3.</p> <p> </p> <p>I think this company has no right trying to recover debt older then 3 years. They have confirmed that Absa sold the acount to them which I think is a load of nonsense as Absa themselves could not even confirm that. I want this account closed on my ITC asap. I emailed them the proof of payment for the settlement amount they have given me and I am receiving no response from their legal email address as well as the agent I emailed, I will not be waiting around for them to close this account off, I want it done as a matter of urgency because I feel this was ilegal of them wanting to recover old DEBT in the first place.</p> <p>DMC, please remove this debt management account you have listed me with and please work on your client service call centre, teach them how to liaise and deal with clients professionally. My contact number- ********** 258</p> <p> </p>

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Replies (3)
DMC
DMC's reply30 May 2017, 09:59
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest. Kind Regards Cherise Tyson Tel: *** Email: ***

Best regards,

WM
Wahfieka M's update30 May 2017, 10:17
Reviewer Update

Thanks, I will await your urgent feedback.

DMC
DMC's reply31 May 2017, 12:39
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 31 May 2017. In light of the above we have proceeded to close your query.

Best regards,