*********** ****** and *****!

I called DMC on 13 July for a Foschini account which I went to pay @ Foschini but was told the account is with this FOOLISH company, furthermore upon contacting them I was told of a balance of R4500 which I was aware of, then I'm given a settlement balance of 2500, I paid R1500 on the same day into their account, then R1000 on 26th July. I called on 30 July to confirm settlement, then they tell me they haven't received any such payments on 26th. I sent proof of payment to their info centre, to Jeanita Van Rooyen, Nobuhle Msumza, Ayanda Simelane, Vuyokazi Magwashu, Palesa Moage and no resolution, no proper response. I then receive a statement on 27 August that still shows only payment of R1500, I query this and as usual get told it will be sorted. Then on 12th September I get an arrangement letter sent via sms link that they will debit my account monthly R150 of which I sent another query as to where they got my account numbers? Who gave them permission to access my account, I requested proof of any recording whether telephonic or signed to validate their claim of arrangement that I don't recall, but I know I just won't get anything. My issue here is I never called them to pay off t