LM
Lesego M

1 reviews | Active since May 2020

18 May 2020, 11:43

INCOMEPENT COMPANIES

CAPFIN wrongfully handed over my account which paid in 2015 to DMC in 2018 still beats me how an account is handed over 2 to 3 years later.

In 2016 i app**** for a home loan which was approved with no glitches as my record was clear, now busy with my second home loan it turns out i owe DMC3 1181 from where i don't know. For the sake of my home loan application i paid this amount last saturday and sent through the proof of payment now i am being told it will take 3 to 5 days for them to update this payment, then why send through the proof of payment if i still need to wait this long? i tried calling them with no avail, the whatsapp consultant dont see urgency in this nor does the online consultant. CAN I PLEASE HAVE MY PAID UP LETTER TODAY!!!!!!! POE sent to *** and *** , Then we can deal with my refund. LT MUSE *** or *** ***

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Replies (1)
DMC
DMC's reply18 May 2020, 13:33
Official
 Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.
 
 Kind Regards DMC Debt Management