I want my refund

Item: DMC
Rating: 1
Author: Brandon J

I over paid the my account in error and have been fighting since the 18th of August to get the difference refunded. The Help Desk keep requesting the same information, the Call Center Agents drop the calls while I talk and the service if just disgusting as there is no intention to resolve the matter because they owe me now

Helpful (0)

Replies (2)

DMC's replyOfficial

02 Sept 2026, 14:44

Good Day Sir/ Madam,

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's reply02 Sept 2026, 14:44

Official

Good Day Sir/ Madam,

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's replyOfficial

07 Sept 2026, 13:52

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's reply07 Sept 2026, 13:52

Official