PN
Portia N

1 reviews | Active since Sept 2016

28 Oct 2026, 11:21

I expect the amount outstanding to be written off

Unhappy with DMC. I logged on to my *** account and only to find out that I have a debt of R580, gave me a settlement amount of R408 but now it is still showing a balance of R175? How so? I ensured to make the full settlement amount also to get done with this account which if i was aware I could have settled the whole amount of rather even make a payment arrangement for monthly installments.

0
Replies (2)
DMC
DMC's reply28 Oct 2026, 11:39
Official

Dear Sir/ Madam

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards

DMC Debt Management

Tel: ***

Email: ***

DMC
DMC's reply28 Oct 2026, 15:21
Official

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regards

DMC Debt Management

Tel: ***

Email: ***