I don't know if I'm being ****med for my refund or what.

I cannot stress out the frustration I have with the company. I have settled my account and the debit order went off after that. It has been a month and have been given contradicting feedback by their consultants, it can't be difficult to refund an overpaid account, with proof.

19/06 - I was helped by Sakhumzi.

29/06 - Thank you so much and the query has been logged for the R300.00 that was over paid and will be refunded back to you.

Today, 09/08/2022 chat to Tamyron, who I had to tell how to do her job, because she needs to open a new query, which I don't understand because there surely is supposed to be interactions under my account until the query is resolved.

This is her response: Feedback - Pay over to Truwoths already done, client to contact Truworths regarding refund request.

First my refund is on the way, almost a month later, I'm told this, after I have paid you, and was given false information about my refund.

This can't be the service to give to clients, not at all.