aM
antoinette M
1 reviews | Active since Jul 2017
07 Apr 2025, 13:02
Horrible ****mers
Can my query get resolved because since the 25th of March I'm being told the same generic response by your consultants. You can't even speak to a manager or a supervisor. I sent emails to complaints and till date no one has gotten back to me. I'm speaking to Anelisia via whatsapp and this is the response "A wrong query was logged for you , The correct query was logged on the 3rd. We apologise for the inconvenience" I'm too inconvenienced and sorry won't cut it!
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Replies (3)aM
antoinette M's updateReviewer Update
09 Apr 2025, 11:52Till date there is no communication from DMC. When i phone they say they do not have managers lines and or queries contact details.
aM
antoinette M's update09 Apr 2025, 11:52
Reviewer Update
Till date there is no communication from DMC. When i phone they say they do not have managers lines and or queries contact details.
DMC's replyOfficial
18 Jun 2025, 17:15Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's reply18 Jun 2025, 17:15
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's replyOfficial
01 Jul 2025, 18:02Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply01 Jul 2025, 18:02
Official
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding prescription in respect of this particular account in our correspondence.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***