NT
Noleen T

1 reviews | Active since Mar 2012

01 Sept 2016, 10:47

Harassment even after Cancer!

<p>Due to Cancer in 2013, my debt with the JD Group should have been cleared due to the dreaded disease insurance on the debt (compulsory requirement). Today I receive an SMS that DMC now has the account. I have sent through all the forms yet I am still being harrassed for this debt almost 3 years later. I was diagnosed in Oct 2013 and sent through the forms to JD Group. I have also sent a copy of Doctor documents to yourselves. Please take me off your harrassment list.</p>

0
Replies (4)
DMC
DMC's reply01 Sept 2016, 12:04
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind Regards
Cherise Tyson
Tel: **********
Email: **********

NT
Noleen T's update13 Sept 2016, 13:46
Reviewer Update

So you quick to post a response but still call and sms me to pay "Massive" discounts. This account was never to the numbers you have in the first place... EVER. Please remove me from your contact please and I have again sent an email to your "helpdesk@dmc" email address with relevant information.

DMC
DMC's reply19 Sept 2016, 10:49
Official
Thank you for affording us the opportunity to investigate your complaint.

We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 19 September 2016.

Kind Regards
Cherise Tyson
Tel: ***
Email: ***

NT
Noleen T's update19 Sept 2016, 10:51
Reviewer Update

No, complaint is still outstanding as forms were completed in store and I don't have have proof it was done due it being done in store.....

I am not liable for this debt due to dreaded disease insurance.