Harassing calls for debt that has prescribed

<p>I have been getting calls from DMC call center agents regarding a debt that is 9 years old. This Woolworths debt prescribed in 2011 already, I sent them an email invoking the prescription act. How is it that your agents are not educated about this kind of thing before calling people. They need to get some training regarding customer service as the way they speak to people is just down right rude. Calling people demanding money for debt that has long prescribed is just not acceptable. I want an answer regarding this matter as I really am fed up with it now. </p>