Gross negligence / Bad faith practices / legality questionable.

DMC a company I have never in my life ****il today) heard of. When trying to purchase a home I am told there is a problem with my application.

I previously had an account with foshini Then unfortunatley I lost my source of income. Thankfully this is why we pay the insurance on these account in the event of income loss.

I reported this to focshini in store (customer service area) whom told me it would be reported to the necessary department & be handled. I was told I need not do anything further.

I never heard from Foschini again after this. It is now over 5 years later and I am applying to buy a house and I get told there is an issue with a foschini account?

I contact Foschini only for Foschini to tell me I cannot deal with them I must deal with a BMC (A company I have never in my life heard of.) they gave me the number.

I call the number given and I am told I owe a sum of 25 000 Rand, I told them this is outrageous as the issue was previously settled with the insurance I always paid on the account in 2011. I have asked them why they are not listed on my Transunion credit report and why it is listed that Foshini has not sold any debt - the lady who answered cannot give me any real information or anything.

I have phoned in again and told them my story and was given an amount outstanding of 19,000 (it seems to me they just make up whatever number they want). I asked the lady to please forward me all relevant documentation as I need to take this up with my attorneys immediately as this is now interfering with my purchase of a home.

I have received nothing so far dispute several attempts to get any documents. These people do not seem to operate in a honest,reliable & trustworthy fashion as their website so proudly boats this is gross and negligent and I have advised both parties they will be reported to the credit ombudsman.