********** Company

I am sick ad tired of this company and it's ********** shenanigans. My fiance got an offer of 50% off from her debt which she accepted back in Feb 2017. This account was paid up earlier this year all ready, but for some reason DMC is still deducting monthly, not the same amount as too what was agreed upon though, much smaller amount. Now that we are looking to get a paid up letter to confirm this and get the payments stopped, no one wants to assist, and the service is very very poor. So we then decided to go the legal route and got our lawyer on board. Our lawyer sent an e-mailed letter on the 27th of June 2018 to DMC which confirmed receiving the letter via e-mail and also stating that they would look into the matter immediately with a quick response. Until today we have heard nothing back as well as our lawyer after sending numerous e-mails again afterwards. Earlier today upon phoning regarding any feedback, your customer service representative went into crazy mode accusing us of shouting at her and that DMC does not talk to lawyers, but she was the one shouting and not giving anyone a chance to speak, clearly have no respect, work ethic or professionalism. We have decided to take further legal action as well as report DMC to Carte Blache. Looking at the amount of complaints against DMC regarding multiple ********** complaints this company needs to be investigated.