1 reviews | Active since Sept 2016

08 Dec 2016, 10:11

*****, attempted *****, miss informing ITC

<p>DMC debt management recently I saw that they were bediting my account in the begiing of September, when I quiered this they told me it was due to a non payment in January, I then demanded a statement and also proof of authority for them to change my debt order date and to make use of NAEDO, as I knew I had deleted these on my contract. They supp**** both documents, the statemet proved I HAD paid in January, and was thus upto date, when I asked them to clarify this they were unable to give an answer, as for the acknowledgement page this proved to have a **** signature on it, they had forged my signature onto a document that had nothing crossed out.</p> <p>I then sent them an email revoking all bedt order authority, but on the 23 September they once again used a NAEDO to deduct money from my account, they claimed it took a month for the recinding of a debt order. Then on the 13th October they once again used a NAEDO to deduct money even though my payment date is the last day of the month. They then tried again in November but I reversed this, two days later they then tried to deduct R175 from my account claiming it was late payment penalties, I blocked this aswell and reported them to the Council for Debt Collectors.</p> <p>DMC then tried to get revenge, and for the first time since May 2015 they reported my account to the ITC, claiming</p> <p>A) I owed R800.00 more than I actually did</p> <p>B) that as of 31/10/2016 I was 1 month in arrears ( I was fully up to date)</p> <p>C) that my last payment date was 23/09/2016 when infact it was 13/10/2016</p> <p> </p> <p>If the *****, and ********** ever contact you dont say anything just slam down the phone in their ears, they will try de***** you and if you take action they will deliberatly misinform the ITC so as to ruin your credit score. </p> <p> </p>

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Replies (3)
DMC
DMC's reply08 Dec 2016, 10:32
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind Regards
Cherise Tyson
Tel: *** Email: ***

DMC
DMC's reply08 Dec 2016, 11:46
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 8 December 2016. In light of the above we have proceeded to close your query. Kind Regards
Cherise Tyson
Tel: *** Email: ***

's update12 Dec 2016, 12:28
Reviewer Update

You did not address a single of my concerns, the above statement is just another blatant lie, opperation normal for you guys I guess.

All you did was send me a mail full of Bull stories, then refuse to reply once I returned a mail with proof of your lies.