tM
tumisang M

1 reviews | Active since Jul 2011

24 Aug 2015, 07:34

Do not give DMC authority to debit your account!

Good day<br> <br> At this point I am only writing this so that others can see the kind of business DMC runs. I have logged query after after query on the matter and the only response I received is the standard that they send to all customers who log with Hellopeter, as per below:<br> <br> Hello Tumithando,<br> <br> Thank you for your complaint, we will proceed to investigate and will provide you with feedback.<br> <br> Kind regards <br> Georgina Witbooi<br> Tel: ***<br> Email: [Email Removed]<br> <br> I received communication from DMC stating that they are collecting the R1491.70 I owed to FNB. I intsructed DMC to make debits of R750 starting on the 25th May and expected that this would be two debits. DMC proceeded to make debits for 3 months. I am still waiting for the reason for this. They also made no payments towards the debt until I called them out on the matter (I had been checking with FNB). Then suddenly within 2 days DMC settled my debt.<br> <br> I am still perplexed by the R750 extra debit. DMC refuses to forward me a statement. I suspect that they will try to help themselves to funds in my bank account this month end. I have now blocked them with my bank.<br> <br> Warning: Do not give DMC authority to debit your account.

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Replies (1)
DMC
DMC's reply25 Aug 2015, 15:16
Official
Hello Tumithando,

Kindly be advised that we are investigating your complaint and will provide you with feedback soonest.

Kind regards
Georgina Witbooi
Tel: ***
Email: ***