KL
Kamohelo L

1 reviews | Active since Mar 2021

14 May 2026, 11:07

DMC refuses to update my profile even though I’ve settled my accounts with them

This company refuses to update my credit profile for an account that was settled with them in February 2025. I have been sent from pillar to post when I ask for feedback on this and they just plainly refuse to assist me

0
Replies (5)
DMC
DMC's reply14 May 2026, 12:42
Official
Good day 

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC
DMC's reply15 May 2026, 10:47
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management
Tel: ***
Email: *** 

KL
Kamohelo L's update16 May 2026, 19:24
Reviewer Update
Hi, you still haven’t resolved my initial query so I’m confused when you say you’ve resolved my query. I was only sent a settlement letter, which I already have and my credit profile hasn’t updated
DMC
DMC's reply18 May 2026, 08:15
Official
Good day 

Thank you for your continued feedback, we will proceed to investigate your concerns around the account and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC
DMC's reply18 May 2026, 10:06
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management
Tel: ***
Email: ***