LB
Lee-anne Benjamin
1 reviews | Active since Sept 2017
27 Sept 2023, 14:15
DMC - Poor response
Poor service from DMC - Requested a paid up letter from them and it is more than a month now, have been sent from one place to the next and they keep on telling me the matter is still being investigated. Asking how much longer it will take, advise me they don't know.
Helpful (0)
Replies (5)0
Replies (5)
DMC's replyOfficial
28 Sept 2023, 08:51Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***Email: ***
Kind regards DMC Debt Management Tel: ***Email: ***
Best regards,
DMC's reply28 Sept 2023, 08:51
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***Email: ***
Kind regards DMC Debt Management Tel: ***Email: ***
Best regards,
LB
Lee-anne Benjamin's updateReviewer Update
28 Sept 2023, 09:33Dear DMC - The private reply sent to me is totally blank (I am signed in to Hellopeter). Please urgently contact me with feedback.
LB
Lee-anne Benjamin's update28 Sept 2023, 09:33
Reviewer Update
Dear DMC - The private reply sent to me is totally blank (I am signed in to Hellopeter). Please urgently contact me with feedback.
DMC's replyOfficial
28 Sept 2023, 10:421. Delays in obtaining paid up letters Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
We apologise for the delay in furnishing you with a paid up letter. Same has been forwarded to you.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
We apologise for the delay in furnishing you with a paid up letter. Same has been forwarded to you.
Kind regardsDMC Debt Management Tel: ***Email: ***
Best regards,
DMC's reply28 Sept 2023, 10:42
Official
1. Delays in obtaining paid up letters Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
We apologise for the delay in furnishing you with a paid up letter. Same has been forwarded to you.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
We apologise for the delay in furnishing you with a paid up letter. Same has been forwarded to you.
Kind regardsDMC Debt Management Tel: ***Email: ***
Best regards,
LB
Lee-anne Benjamin's updateReviewer Update
28 Sept 2023, 11:38Good Day
Thank you - I have received the email. Unfortunately the first attachment does not open with my password (ID number). The second attachment does however open - could you please check and advise urgently.
Many thanks,
Lee-Anne
Thank you - I have received the email. Unfortunately the first attachment does not open with my password (ID number). The second attachment does however open - could you please check and advise urgently.
Many thanks,
Lee-Anne
LB
Lee-anne Benjamin's update28 Sept 2023, 11:38
Reviewer Update
Good Day
Thank you - I have received the email. Unfortunately the first attachment does not open with my password (ID number). The second attachment does however open - could you please check and advise urgently.
Many thanks,
Lee-Anne
Thank you - I have received the email. Unfortunately the first attachment does not open with my password (ID number). The second attachment does however open - could you please check and advise urgently.
Many thanks,
Lee-Anne
LB
Lee-anne Benjamin's updateReviewer Update
28 Sept 2023, 12:04Good Afternoon, I have now received both documents as mentioned above and both are working. Thank you for your assistance. Many thanks
LB
Lee-anne Benjamin's update28 Sept 2023, 12:04
Reviewer Update
Good Afternoon, I have now received both documents as mentioned above and both are working. Thank you for your assistance. Many thanks