1 reviews | Active since Mar 2019
DMC Keeps Sending Me from Pillar to Post Instead of Providing Proof of the Alleged Debt
I am extremely frustrated with DMC and the way my request for documentation to verify an alleged debt has been handled.
I have repeatedly requested the original credit agreement or adequate supporting documentation to establish the origin and validity of the debt DMC claims I owe. Instead of providing the requested documentation or giving me a clear, satisfactory response, I have been sent from pillar to post.
DMC claims to have a statement, but I want to know the basis of the alleged debt and see the supporting documentation necessary to verify it. A statement alone does not answer all the questions I have raised.
I have given DMC sufficient opportunities to resolve this matter directly. I should not have to keep chasing a debt collector for information relating to an alleged financial obligation, nor should I continually be redirected without a proper resolution.
I am now escalating this matter because I have had enough of the unnecessary back-and-forth.
I call on DMC to take responsibility for resolving it. I want the relevant supporting documentation, a clear explanation of the alleged outstanding balance, and a substantive written response addressing my requests.
I am not asking for special treatment. I am asking for transparency, accountability and the opportunity to verify the alleged debt properly.
DMC please stop sending me from pillar to post and address this matter directly. I expect a proper response and a resolution, not another referral.
Dear Sir/ Madam
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Dear Sir/ Madam
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
