BL
Boitumelo L

1 reviews | Active since Aug 2015

05 Dec 2018, 15:39

DMC is taking advantage of people

My Truworths acc was bought by DMC because it was in arrears. They have also listed me on ITC claiming that it's on behalf of Truworths and when I contacted Truworths legal department, I was told that Truworths didn't instruct DMC to do such.

Fast forward- I contacted DMC and I was told that I last paid the acc in 2016 and I requested for a detailed statement. I was sent a statement but it was not detailed. It just showed a balance of R2000 and nothing else. How did they arrive at that amount? DMC bought this acc next to nothing and now they are trying to rip us off.

I want to settle this acc so that I can clear my credit and be able to get a job because I can't when I'm being listed but I need a detailed statement because R2000 is ridiculously high.

0
Replies (2)
DMC
DMC's reply06 Dec 2018, 09:49
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.


Kind regards                          
DMC Debt Management 
Tel: ***
Email: ***
DMC
DMC's reply07 Dec 2018, 08:41
Official
Thank you for affording us the opportunity to investigate your complaint.
 We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 7 December 2018.
 In light of the above we have proceeded to close your query.
Kind RegardsDMC Debt ManagementTel: ***Email:   ***