DMC is not resolving credit fair as they claim

Good day,

I received yesterday a message stating that I qualify for a discount on my woolworths account.

Like a communicated with your company before, where I stated that this account has prescribed, however you failed to acknowledge my email.

Please note that this account was last paid in June of 2016, you claim that you have received a Proposal from the debt counselor is October of 2019. By accepting this proposal, you made yourself guilty of contravening section 126 (b) of the National Credit Act, which states that no prescribed debt shall be reactivated, therefore this account should have been prescribed in June - July of 2019. You failed to inform the debt counselor of this, and you accepted the proposal. Therefore by collecting any money or threatening/ harassing me you are contravening the law, please could you give me my prescribed letter for the Woolworths Visa Card