DMC is a ****

so this Company called DMC are very quick to call you to collect funds but when i need information from them it is impossible to get assistance.. i am not one to complain and expose such but i am left with no choose but to put in on here and that if they will see if and even care , so i made arrangement DMC to settle my account and reduced my installment . they Failed to advise on so many thing that now i am sitting with a problem that no once can assist me. i have called in to speak to a manager and was advised they do not have a manager on site nor supervisor, how can a call center not have a senior manager on shift? i asked for an email and the email keep bouncing back with a failed undeliverable error, i have tried this on 3 different platform and same error keep occurring. called back in to advise them of this error and was told there is nothing they can do ? i cant even speak to a manager either.. i asked for the call recording which they advise i will received with 3 days and still nothing to date. this issue has caused alot of upset in my life. the call center agents are horribly rude on top of that , no telephone and customer etiquette whatso ever . i am horrified by this DMC company . at this point only thing left is to get my legal representation to get involved as i have lost an opportunity to buy a house and vehicle finance and something so small as getting cellphone contract as iIam Blisted now by them on top of that!!!!!!!!!!!!!! stay away from them but it is not the last they have heard of me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!