DMC - Internal Error

Good Day

I was not notified in terms of the service being cancelled AFTER i settled this account. I contacted your offices to find out what the settlement payment was BUT NO ONE mentioned any options of ''would you like to continue with IQ Academy and this is the process''..... My intention was to pay the full amount outstanding and continue with IQ Academy. I came to find out that this was not the case and I submitted assignments through and then came to query why I haven't received any response I found out this is what happened.

I paid for these studies and insist the continuation of it as I am paying for a service I should be receiving... not pay for something and get nothing for it! Its like being in arrears with Russels and eventually pay it up and then they come to your house and say now that you've paid the account we taking our goods back... Who does that?????

I want this resolved urgently please!

Its either that or I will dispute my transfer I made to your company and have my funds reversed and Ill see you in court then. This was not correctly handled and I am NOT paying for a service which I have nothing to show for. Check and make sure to get those recordings of the calls because you will notice just by that itself I am correct in what I am saying.