ZS
Zimbini S

1 reviews | Active since May 2010

28 Mar 2018, 10:57

DMC - I have never taken a loan from you.

I had an account with African Bank. It was handed over to DMC. I noticed that my ITC records have not been updated. I also noticed that it said I took a loan from DMC, which is false. I called African Bank, they said since the account was handed over to DMC, they should update my ITC records. I sent Zikhona Ngele an email. I haven't received response from her.

0
Replies (3)
DMC
DMC's reply28 Mar 2018, 14:31
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind Regards
Cherise Tyson
Tel: *** Email: ***
ZS
Zimbini S's update05 Apr 2018, 07:55
Reviewer Update
Problem is still not solved.
DMC
DMC's reply05 Apr 2018, 13:44
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 5 April 2018. In light of the above we have proceeded to close your query. Kind Regards
Cherise Tyson
Tel: *** Email: ***