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Gemma R

1 reviews | Active since Aug 2019

18 Mar 2026, 14:14

DMC doesn't have the mandate account closed but they don't update the credit bureau to say the account is closed Tumeka said on the 5 March 2026 the account was closed in February 2026 already and she was gonna send me a letter that the account is closed

****s ******s ****s ,*********, joy *****ers DMC is robbing people

0
Replies (4)
DMC
DMC's reply18 Mar 2026, 15:58
Official
Good day 

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***
GR
Gemma R's update18 Mar 2026, 16:11
Reviewer Update
The only feedback I need is that this account I closed because DMC doesn't have the mandate anymore more then one agent from DMC said that it's closed and the status must be updated at all credit bureaus I will give u guys 48 hours to fix this otherwise ...next stop will be the Ombudsman .And stop sending people automation messages
DMC
DMC's reply18 Mar 2026, 16:16
Official
Good day
We thank you for your continued feedback. 
Please be advised your query will be investigated and feedback will be provided
Kind regards
DMC Debt Management
Tel: ***
Email: ***
DMC
DMC's reply26 Mar 2026, 17:22
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management
Tel: ***
Email: ***