Dmc debt collectors

I have since waited for a reply till date, only to finds out that there's more people complaining anyway my query is currently active with the NFO to help me with this *****

Good day

Thank you, I was advised that the account will be prescribed within 14 days, I will monitor and advise once query is closed

I now receive feedback saying the prescription is interrupted. I really don't understand why DMC is trying to **** me and insisting that I agreed to make a payment for an account which was supposed to be prescribed years ago, why would I agree on payment and not even attempt to make a single payment for 5 years?

Remove my name from debt review. DMC has the worst business etho I've ever came across in my life.

Please get the matter resolved urgently

Till date there is no feedback, please remove my name off debt review, I did not acknowledge the debt and prescrip ion shouldn't be interrupted, ALL I WANT IS THAT YOU REMOVE ME FROM DEBT REVIEW I DON'T UNDERSTAND WHY YOU FLAGGED MY PROFILE AND NOW YOU ARE INSISTING THAT I ACKNOWLEDGED THE DEBT.

DMC IS A HIGH PROFILE COMPANY TO PRACTICE SUCH BAD BUSINESS ETHOS.

But this is taking forever, how long should I wait because my emails are not being responded too?

All you need to do is to remove my name off debt review and prescribe the debt as I did not acknowledge the debt.

This is the worst customer service I've ever encountered in my life, I'm the one whom should make a follow up.

Remove my name off debt review, this is so unprofessional.

I don't know how many times I must stipulate that I have never acknowledged the debt and still I do not acknowledge the debt and should be prescribed a long time ago. I don't understand why you placed my profile under debt review

Tell me what must happen for me to me to receive communication

Honestly you don't deserve a trade licence you are so pathetic at helping people if you call it helping

Good day

I received feedback from NFO and advised that the matter is not resolved.

Why is DMC ****ming people?

That mail will be copied and shared as I cannot send as an image.

18 December 2025 Mr Neo Alan Ngwepe*** YOUR COMPLAINT AGAINST DMC Debt Management (DMC)CASE REFERENCE NUMBER: *** The participant has responded to our office in terms of the premature matter that we opened previously however the matter was not settled. We have therefore proceeded to open a formal case in this matter. The participant will now have 15 working days to provide our office with its formal response on the matter. Your file will then allocated to an investigator for evaluation or futher investigation, if needed. The process of evaluating or investigating your complaint may take some time depending on its complexity and other factors. Please note that we may meet, telephone and have discussions with the participant about your complaint. We will keep you informed of progress made and will advise you in writing of the outcome of the process. Yours Sincerely
Daisy GuntertAdministrator: New Complaints UnitCredit Division***


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National Financial Ombud Scheme South Africa NPC. Registration Number ***
The National Financial Ombud Scheme South Africa (NFO) is recognized as an industry ombud scheme by the Ombud Council (OC/001/24)
JHB: 110 Oxford Road, Houghton Estate, Illovo, Johannesburg, 2198
CPT: Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, 7708
Postal Address: P.O. Box 32334, Braamfontein, 2017
Tel: 0860-800-900. Fax: ***. ***. www.nfosa.co.za

From 1 March 2024 the offices of the Ombudsman for Long-Term Insurance (OLTI), Ombudsman for Short -Term Insurance (OSTI), the Credit Ombud and the Office of the Ombudsman for Banking Services (OBS), have been incorporated into the new National Financial Ombud Scheme South Africa (NFO). Any complaint lodged prior to 1 March 2024, will be dealt with by the NFO, in accordance with the rules of the predecessor scheme. You may continue to use the previous contact details, or the new details on this mail, to communicate with us.


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We are now into the 3rd month receiving the same response.

Please take the matter serious.

Not a problem, because you **** people, ombuds and trading regulators should play a part with this kind of ****. This circus of a company (DMC) should not be licensed to trade. VERY PATHETIC