PG
Patricia G

1 reviews | Active since Oct 2018

25 Oct 2018, 18:24

DMC Debt Collection - harrassment

DMC Debt Collectors have been harrasing me for a few years now, and I am sick and tired of their disturbing and threatening phone calls at very odd hours of the day. They call at 6.30am or 6pm, or any time in between - on my cell phone and on my home phone.

I have explained, far too many times, that I do NOT owe the amount in question to Virgin Cell phone company. At least 15 years ago I bought a cell phone on a 24 month contract, and when the contract term was up I gave them written notice to terminate the contract. I bought my next cell phone on contract with Vodacom, who I have been with ever since. Virgin Cell continued to take debit orders off my bank account despite many calls and letters to them to stop doing so. I then put a stop on the debit orders with my bank, and despite this Virgin Cell would change the amount by a few cents to try and get it paid.

Over the years I have been harrassed by many different debt collection companies for this amount.

I do NOT owe Virgin Cell any money!! I am being harassed continuously by DMC and I have had enough!! If this does not stop immediately I will go to the police station and lay a charge of harrassment against DMC Debt Collection.

0
Replies (2)
DMC
DMC's reply26 Oct 2018, 07:50
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind Regards DMC Debt Management Tel: *** Email: ***
DMC
DMC's reply31 Oct 2018, 14:21
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 31 October 2018. In light of the above we have proceeded to close your query. Kind Regards DMC Debt Management Tel: *** Email: ***