DMC contravening the legal requirement to update

Item: DMC
Rating: 1
Author: Thembelihle M

DMC my fashion express account no. ***5 has been settled since last month but it is still not updated on Compuscan as paid up and I presume on the other credit bureaus as well. It is my understanding that in terms of the current legislation this should have been done within 14 days thereof. I have quired the matter and have a reference number but nothing has ever been done and it is over a month now. My query reference number was ***5 which received absolutely no feedback. Contact me via email. Update the bureaus as per the legal requirements.

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Replies (2)

DMC's replyOfficial

02 Mar 2020, 10:40

Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind RegardsDMC Debt ManagementTel: ***Email: ***

DMC's reply02 Mar 2020, 10:40

Official

Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.

Kind RegardsDMC Debt ManagementTel: ***Email: ***

DMC's replyOfficial

11 Mar 2020, 16:56

Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 11 March 2020.
In light of the above we have proceeded to close your query.
Kind RegardsDMC Debt ManagementTel: ***Email: ***

DMC's reply11 Mar 2020, 16:56

Official