lM
lusanda M

1 reviews | Active since Nov 2017

25 Jul 2025, 09:41

DMC are the epitome of rudeness

DMC has embarassed me at work over an account which I settled almost 2 years ago elsewhere. Whenever I ask them not to call at my workplace, they are rude and impatient with me. I sent a query on the DMC site however this query has not been attended to. I am sick and tired of the calls and harrassment given that I have worked in the debt collections industry I am fully aware that when a debtor says DO NOT CALL on a certain number, this needs to be respected. At DMC they don't respect these wishes so they continue to call and being rude. Just this morning I was told to drop the call since I don't listen. How do I listen to a person who's treating me like I am not mentally stable. The RCS account was settled January 2024, I have queried this issue with RCS directly therefore I DO NOT WANT ANY CALLS OR CORRESPONDENCE FROM DMC.

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Replies (2)
DMC
DMC's reply25 Jul 2025, 10:00
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

 
Kind regards                          
DMC Debt Management 
Tel: ***
DMC
DMC's reply07 Aug 2025, 15:36
Official
Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

We confirm that we have been mandated to collect on the account in question and that our involvement herein has been explained to you in our correspondence dated 2025/08/07

In light of the above we have proceeded to close your query.
Kind regards
DMC Debt Management 
Tel: ***
Email: ***