MM
Mpilo M

1 reviews | Active since Feb 2022

11 Sept 2025, 10:07

DMC appears twice for same account on my credit report. WTH???

I do not know who they are and why they appear on my credit report. DMC appears twice for the same amount and account number how am I supposed to pay for something that is not clear and appears twice ruining my credit profile. Why are you even on my credit report when I do not owe you anything.

Remove yourselves n Rectify this issue before I escalate.

0
Replies (6)
DMC
DMC's reply11 Sept 2025, 10:11
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***
MM
Mpilo M's update11 Sept 2025, 16:07
Reviewer Update
Almost end of business and no one has contacted me as yet.
DMC
DMC's reply11 Sept 2025, 16:27
Official
We appreciate your continued feedback. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you through the communication channel you've already provided.

DMC
DMC's reply12 Sept 2025, 09:26
Official
 Dear Sir / Madam, 

Thank you for affording us the opportunity to investigate your complaint. 

Kindly be advised that we have addressed your concerns regarding these particular accounts in our correspondence dated 12/09/2025. 

In light of the above we have proceeded to close your query. 

Kind regards DMC Debt Management Tel: *** Email: *** 
MM
Mpilo M's update14 Sept 2025, 11:07
Reviewer Update
yes you closed it only after I had to buy data and airtime to contact you people. Your service is pathetic.
DMC
DMC's reply15 Sept 2025, 08:09
Official
 We appreciate your continued feedback following our direct conversation. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We have provided an outcome to your query, through the communication channel you've already provided. 
Kind regards
 DMC Debt Management Tel: *** Email: ***