mR
morris R

1 reviews | Active since Jun 2017

20 Jun 2017, 07:23

customer service

<p>i am waiting - patiently - for a supervisor to call me bac****</p> <p> </p> <p><br />I keep getting calls - 6am - who calls at this hour of the day any way! I have a very ill mother and each time the phone rings at that time of the day - I fear the worst. So yesterday I called the number back - DMC DEBT MANAGEMENT CALL CENTRE. I explained very nicely to the consultant that I DO NOT APPRECIATE such an early call and asked him to take my number off his system. I gave him my domestic's cell number - she hasn't been working at our house since December 2015!!!! The consultant said that he would do it. FANTASTIC I SAID. Alas, this morning at 6.30am I get another call. I re-explained my position and asked him, Leander, to please take me off as a contact. I then asked for a SUPERVISOR to call me. He said they are in a meeting till 7am and they would call. It is now 7.22am and I am still waiting!!!!!! </p> <p>I really don't care who the debt is from. Surely company's do a check before handing out cash!!! I WANT MY NAME OFF YOUR SYSTEM IMMEDIATELY.</p>

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Replies (2)
DMC
DMC's reply21 Jun 2017, 08:21
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest. Kind Regards Cherise Tyson Tel: *** Email: ***
DMC
DMC's reply21 Jun 2017, 08:45
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 21 June 2017. In light of the above we have proceeded to close your query.