Credit score and clear account

Item: DMC
Rating: 1
Author: stephina B

I am paid my Truworths account but still my credit score still bad and the only account I had was with Truworths. Please close the account because I don’t want it anymore and I was waiting for the letter to show that my debt had been cleared even now

Helpful (0)

Replies (2)

DMC's replyOfficial

26 Sept 2025, 08:46

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***

DMC's reply26 Sept 2025, 08:46

Official

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***

DMC's replyOfficial

29 Sept 2025, 08:30

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regardsDMC Debt Management Tel: ***Email: ***

DMC's reply29 Sept 2025, 08:30

Official