1 reviews | Active since Jul 2016
<p>For over a year now DMC have been texting and calling me with regards to my Cell C account that I closed in 2012. I have asked several times for a statement or explanation as to what the outstanding amount is for but to this day none of the consultants are able to explain. They just tell me that they will email me the details. Today i recieved an invoice for R485.70 with no information as to what the amount is for. I have copied the email for you to have a look at below. Further to the above they call sometimes as early as 6AM and always seem to be fishing for contact and other personal information. This leads me to believe that this company behaves in a ********** manner and If they continue to contact me I will be reporting them to the ompbadsman. </p> <p> <br />emai from DMC:</p> <p>Natasha Canham ********** ********** <p> <br />Today at 3:17 PM<br />Goodday Mrs Ballie</p> <p> </p> <p>Please find the attached statement.</p> <p> </p> <p>Thank you</p> <p>Natasha</p> <p> </p> <p>Aside from the bad grammar and email etiquette Natasha has failed to even acknowledge that I am not a Mrs or that she has mispelled my name. DMC I want you address this immediatly or I will be taking this up with the relevant authorities. </p> <p> </p> <p>Bevan Hope-Bailie</p>
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
Georgina Witbooi
Tel: **********
Email: **********
Best regards,
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
Georgina Witbooi
Tel: **********
Email: **********
Best regards,
Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have been mandated to collect on the account in question and that our involvement herein has been explained to you in our correspondence dated 20 July 2016. We trust that we have addressed your concerns.
In light of the above we have proceeded to close your query.
Kind regards
Georgina Witbooi
Tel: **********
Email: **********
Best regards,
Thank you for affording us the opportunity to investigate your complaint.
We confirm that we have been mandated to collect on the account in question and that our involvement herein has been explained to you in our correspondence dated 20 July 2016. We trust that we have addressed your concerns.
In light of the above we have proceeded to close your query.
Kind regards
Georgina Witbooi
Tel: **********
Email: **********
Best regards,
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