EK
Erika K

1 reviews | Active since Jul 2014

25 Jul 2017, 11:44

Constant harassment for debt that is not even mine to begin with!

<p>A couple of years ago my cell number was falsely given on a Jet account opened in some strangers name. This person then accrued debt on that account and never paid it, so Jet constantly phoned me about this while every time I told them that the number they were calling does not belong to that person and that I am not responsible for that debt.</p> <p>Eventually the phone calls stopped, so I thought they realized their mistake. Then DMC started phoning me DAILY about 3 months ago. Telling them that they have the incorrect number falls on deaf ears, the one operator even asked me how long I've had my cell number (this has been my number for over 15 years) and he said he would sort it out but never did. </p> <p>I still receive almost daily phone calls from them which I ignore, so they respond by sending me threatening sms messages. This company has NO right to harass and waste my time like they are currently doing!</p>

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Replies (2)
DMC
DMC's reply25 Jul 2017, 13:43
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest. Kind Regards Cherise Tyson Tel: *** Email: ***
DMC
DMC's reply26 Jul 2017, 09:36
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 26 July 2017. In light of the above we have proceeded to close your query.