CLEAR MY ACCOUNT

HI I WAS APPROACHED BY DMC DEBT MANAGEMENT TO SETTLE MY WOOLWORTHS ACCOUNT AND I DID LAST YEAR DECEMBER EVERYTHIN WAS PAID IN FULL AND I WAS HAPPY, BUT TIL TODAY MY CREDIT REPORT SHOWS THAT I STILL HAVE AN OPEN WOOLWORTHS ACCOUNT AND I HAVE SENT THEM MY CREDIT REPORT MORE THAN 3 TIMES BUT THE NEVER ACKNOWLEDGE IT NOR GIVE ME A REF NUMBER WHEN I CALL . IM TIRED OF SENDING THE SAME DOCUMENT CAN WE PLEASE GET THIS CONCLUDED BY THE END OF THE WEEK MY ACC NUMBER ******3 *** SIZWE nGCECE