Bad Service and unfair Debit Order

Item: DMC
Rating: 1
Author: MARIO A

I paid my account as per my telefonic conversation with the consultant on the 23rd September 2025. I was suppose to get a paid up letter but nothing to date. Today another R200 went off and when I called no one knows about it. You know we pay faithfully please we struggling. I made effort to pay this finish get a paid up letter and update my credit profile. I am still waiting on a call back

Helpful (0)

Replies (2)

DMC's replyOfficial

02 Oct 2025, 13:30

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***

DMC's reply02 Oct 2025, 13:30

Official

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regardsDMC Debt Management Tel: ***Email: ***

DMC's replyOfficial

08 Oct 2025, 15:22

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regardsDMC Debt Management Tel: ***Email: ***

DMC's reply08 Oct 2025, 15:22

Official