ND
Ntsikelelo D
1 reviews | Active since Jun 2013
23 Apr 2018, 10:06
Bad service
I had an account for Virgin Mobile which I paid through DMC and I settled the account on the 24 February 2018 and I was promised that it will take 30 days to remove to the Credit Bureau, the account is still there after 2 months and when I call DMC they are asking me to send them my credit profile which I don't understand why but I sent it anyway, even today the account is still on all the credit bureaus
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Replies (2)
DMC's replyOfficial
23 Apr 2018, 14:54Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Best regards,
DMC's reply23 Apr 2018, 14:54
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards
DMC Debt Management
Tel: ***
Email: ***
Best regards,
DMC's replyOfficial
11 Jun 2018, 13:39Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 7 May 2018.
In light of the above we have proceeded to close your query.
Kind Regards
DMC Debt Management
Tel: ***
Email: ***
Best regards,
DMC's reply11 Jun 2018, 13:39
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 7 May 2018.
In light of the above we have proceeded to close your query.
Kind Regards
DMC Debt Management
Tel: ***
Email: ***
Best regards,