Bad service
<p>I have paid up my foschini account last year September and I was issued with a paid up letter.I have sent that letter to the TGF Group,but now when I call the TFG call centre they are saying I am still owing and Dec is the one to update my status since they have purchased the account from them. I have called transition,XDS,Experian and compuscan, but nothing is showing for foschini or Dmc in my credit report.please remove my name as you got all the money that I have paid</p>
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Replies (3)
DMC's replyOfficial
02 May 2017, 12:40Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
DMC's reply02 May 2017, 12:40
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
DMC's replyOfficial
02 May 2017, 13:33Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 2 May 2017.
In light of the above we have proceeded to close your query.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
DMC's reply02 May 2017, 13:33
Official
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 2 May 2017.
In light of the above we have proceeded to close your query.
Kind Regards
Cherise Tyson
Tel: ***
Email: ***
's updateReviewer Update
02 May 2017, 13:48I hope when I call TFG call centre my balance will be zero rands.I want an update before the end of business hours like today
's update02 May 2017, 13:48
Reviewer Update
I hope when I call TFG call centre my balance will be zero rands.I want an update before the end of business hours like today