Bad customer service

Item: DMC
Rating: 1
Author: Mandisa M

Bad customer service from I finished paying my account was given a paid up letter but foschini is saying funds are still showing I must call DMC n been using my airtime n going up and down to foschini I’m not getting any help

Helpful (0)

Replies (2)

DMC's replyOfficial

24 Apr 2026, 11:08

Dear Sir/ Madam

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's reply24 Apr 2026, 11:08

Official

Dear Sir/ Madam

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's replyOfficial

18 May 2026, 14:55

Dear Sir / Madam,

Thank you for affording us the opportunity to investigate your complaint.

Kindly be advised that we have addressed your concerns regarding this particular account.

In light of the above we have proceeded to close your query.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

DMC's reply18 May 2026, 14:55

Official