NR
Nhlanhla R

1 reviews | Active since Dec 2021

02 Jun 2026, 09:02

ADDITIONAL AMOUNT NOT CREDITED ON ACCOUNT

I entered into a 12month agreement with DMC 10months later everything been good up until I paid an additional amount of R150 on the 28th of May for some reason I dnt know it doesn't reflect on my account and I used their website online platforms to make a payment which should automatically credit my account,sent a email got an automated reply with my statement(obviously not showing my R150)

0
Replies (2)
DMC
DMC's reply02 Jun 2026, 10:15
Official
Good day 

Thank you for your complaint, we will proceed to investigate and will provide you with feedback.

Kind regards
DMC Debt Management
Tel: ***
Email: ***

Best regards,

DMC
DMC's reply03 Jun 2026, 12:32
Official
Dear Sir / Madam,
 
 Thank you for affording us the opportunity to investigate your complaint.
 
 Kindly be advised that we have addressed your concerns regarding this particular account.
 In light of the above we have proceeded to close your query.
 
 Kind regards
 DMC Debt Management
 Tel: ***
 Email: *** 

Best regards,