Account Prescribe

Good Day,

I have spoken to an agent via their online support function informing her that my account has prescribed.

She continued and advised that last year November 2017 i spoke to another agent with regards to a settlement, this is correct as i did not know what the debt was for.

When I got the account info it was for a sportscene account from 2011.

I informed the agent that prior to november 2017 there has been no communication, arrangments etc and thus the account is prescribed as my request on November 2017 cannot interrupt the prescription process.

The agent then went on saying that they have document from 2015 that i signed with a tracer.

I have requested this documents and i have not received it and they do have my email address at hand. Now this account is handed over to NUDebt.

ID number ********** 213083

Please close this account as prescribe as i am not receiving any documents showing me that the account is not prescibe, if it i have done this with a tracer, where is the documents showing i signed this.

Regards