MM
Mercia M
1 reviews | Active since Sept 2017
08 Jul 2025, 15:02
Account Fruad
DMC has listed me for a debt that they wrote opened in 2025 and I have never opened any account during such course, and this is false representation and ***** and it's for an amount of R6600 I called them for my Truworths account and they list 2 accounts and with Truworths they failed to provide the settlement letter as it was already settled in 2022 they expressed. Now surprisingly they list me for 2 accounts. What account did I open in 2025 please provide statements -POP
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Replies (5)0
Replies (5)
DMC's replyOfficial
09 Jul 2025, 14:13Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's reply09 Jul 2025, 14:13
Official
Thank you for your complaint, we will proceed to investigate and will provide you with feedback.
Kind regards DMC Debt Management Tel: ***
Kind regards DMC Debt Management Tel: ***
DMC's replyOfficial
14 Jul 2025, 12:39Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have clarified the listing that is reflected on your credit profile.
We have proceeded to close your query
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have clarified the listing that is reflected on your credit profile.
We have proceeded to close your query
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply14 Jul 2025, 12:39
Official
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have clarified the listing that is reflected on your credit profile.
We have proceeded to close your query
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
We trust that we have clarified the listing that is reflected on your credit profile.
We have proceeded to close your query
Kind regardsDMC Debt Management Tel: ***Email: ***
MM
Mercia M's updateReviewer Update
14 Jul 2025, 15:01They rudely said that it was a replacement agreement of which I never undertook and dating it to 2025 .
MM
Mercia M's update14 Jul 2025, 15:01
Reviewer Update
They rudely said that it was a replacement agreement of which I never undertook and dating it to 2025 .
DMC's replyOfficial
14 Jul 2025, 15:41Dear Sir / Madam,
We appreciate your continued feedback following our direct conversation. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided.
Kind regardsDMC Debt Management Tel: ***Email: ***
We appreciate your continued feedback following our direct conversation. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided.
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply14 Jul 2025, 15:41
Official
Dear Sir / Madam,
We appreciate your continued feedback following our direct conversation. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided.
Kind regardsDMC Debt Management Tel: ***Email: ***
We appreciate your continued feedback following our direct conversation. Due to the personal nature of account details, we're unable to discuss specific accounts on this platform. We'll be in touch with you shortly through the communication channel you've already provided.
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's replyOfficial
28 Jul 2025, 12:13Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the settlement of the accounts in our correspondence dated 25 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the settlement of the accounts in our correspondence dated 25 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
DMC's reply28 Jul 2025, 12:13
Official
Dear Sir / Madam,
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the settlement of the accounts in our correspondence dated 25 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***
Thank you for affording us the opportunity to investigate your complaint.
Kindly be advised that we have addressed your concerns regarding the settlement of the accounts in our correspondence dated 25 July 2025.
In light of the above we have proceeded to close your query.
Kind regardsDMC Debt Management Tel: ***Email: ***