Account for Russels

I JUST RECEIVE AN TELEPHONE CALL FROM A LOADY CLAIMING TO WORK FOR DMC. I ASKED HEER FOR A STATEMENT OF THIS ACCOUNT THEN SHE INFORMED ME THAT THERE IS NO STATEMENT. I SAID TO HER ACCORDING TO ACT 68 OF 1969 THE ACCOUNT HAS BEEN PRESCRIBED, NO IT IS NOT YOU MAY A PAYMENT IN 2015 APPRANTLY. SHE IS VERY RUDE AND I SAID TO HER DO NOT BE "HARDEGAT" WITH ME AS SHE HAD A BAD ATTITUDE. NOW THIS IS HOW IT IS GOING TO WORK. IF YOU CAN NOT PROVIDE ME WITH PROVIE THAT MY WIFE SIGNED A CONTRACT OR WHAT EVER FOR THIS ACCOUNT NOR CAN PROVIDE ME WITH A DETAILED STATEMENT STATING THE FACT THAT A PAYMENT WAS WELL MADED IN 2015 THEN YOU WILL WRIGHT THIS ACCOUNT OFF AND REMOVE HER NAME FROM THE ITC. THIS IS NOW THE LAST STRAW. I AM NOT ONE OF HER CHILDREN NOR AM I HEER HUSBAND. SHE DO NOT TALK TO ME LIKE THAT. I EVEN PHONED BACK THEN SHE DROPPED THE CALL AGAIN. HOW UNPROFESSIONAL IS THAT. I WANT ALL THIS BEFORE END OF WORKING DAY ON THE 1 NOVEMBER 2017 OR I WILL TAKE THIS MATTER FURTHER. IT IS MY RIGHT TO ASK FOR A STATEMENT ACCORDING TO CONSUMER LAW, AND I WILL EXCERISE THAT LAW!!!!!!!!!!!!!!!!!!!!!!!!!!