TS
Tracy S

1 reviews | Active since Sept 2012

20 Jun 2017, 08:03

ABUSE AND HARRASMENT TERRIBLE CUSTOMER SERVICE

<p>I have been constantly harrased at work by DMC Attorneys. I requested an alternative place to meet and discuss and the guy (Sipho), who refused to give me his surname or managers details, shows up at inconvenient times that I did not agree to. He called me the day AFTER he was supposed to meet me and threatened me. Told me i was the one with the attitude. Why am I being forced to sign a contract with DMC when I did not ask them to buy my debt from the company I owe? They refuse to e-mail me my details (which would be more convenient). I refuse to sign any documents or speak to any person unless I get a call from their manager first.</p> <p>Their attitude stinks, I am taking this further. I will contact the ombud for debt collecting and I will go to the media as well. I do not deserve such treatment, infact i refuse to accept it.</p>

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Replies (3)
DMC
DMC's reply21 Jun 2017, 08:44
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 21 June 2017. In light of the above we have proceeded to close your query.
DMC
DMC's reply21 Jun 2017, 08:57
Official
Thank you for your complaint, we will proceed to investigate same and will provide you with feedback soonest. Kind Regards Cherise Tyson Tel: *** Email: ***
DMC
DMC's reply22 Jun 2017, 13:47
Official
Thank you for affording us the opportunity to investigate your complaint. We trust that we have addressed your concerns in respect of this particular account in our correspondence dated 22 June 2017. In light of the above we have proceeded to close your query