KN
Kasavan N

1 reviews | Active since Jan 2026

16 Jan 2026, 13:13

****, stay away

Purchased from DM Office Solutions (name taken exactly as per their invoice sent electronically - DM Office Solutions <***>) on 11 December. It's now 16 January and item which was stated as INSTOCK has not been received. All attempts to contact them telephonically have failed. They even had a cell number (name of person comes up on caller ID) who answers and just breaths on the line. They do not respond to emails. They use a reputable PAYMENT Gateway / Payment Processor (which is also the reason I felt confident in purchasing from DM Office solutions - else I would NOT have), but don't let this fool you. Their professional looking website, using a proper payment processor and sending invoice etc does NOT add up to a good business to deal with. In short DM Office Solutions is *****. Also, telephonically dealing with the payment processor was of NO help.

The reason I chose to write this review today: all further attempts to contact DM Office Solutions this week has failed, yet amazingly their website has been updated with "back to school" items. I think it sad that anyone would purchase stationary from them as it will only compromise some child's education. DM Office Solutions will take your money and NOT deliver.

I gave them one star because the rating required me to give something, they deserve no star.

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Replies (1)
KN
Kasavan N's update21 Mar 2026, 10:23
Reviewer Update
Update: Three weeks after posting this complaint and two months from the (Instock) item being ordered, the item was finally delivered. No communication, responses to queries, updates etc, just couriered to me. BUT i am very happy to have received what i paid for. Think its only fair that i update that item was received.