No Business Ethics

I relocated on 21 June 2018 using DLH Removals. The quotation request with all the requirements was submitted online and I dealt with a lady called Debbie Henning. Unfortunately, the Contractor could not hand over on the agreed deadlines and I had to review the removal date several times which Debbie assisted me with for which I am grateful. On the day of the move (new house 4 km) away, I was informed that I neglected to make provision for the boxes and dining room set, which is nonsense. For that I had to pay an additional R 800.00 over and above the R 2400.00 I already paid. There were two couches which I told them would not fit through the door and would have to be lifted over the balcony which is 2 m high. For that, I now suddenly had to pay R 250.00 extra. They failed to deliver my microwave to the new address and damaged my goods. Upon notifying them and informing them that I had to pay R 100.00 to the managing agents to obtain the key to the old house again, Debbie informed me I should have checked and I signed the delivery note to say all is ok. Do not do business with DLH Removals. They have no business ethics or customer service once you have paid them.