I was using Dlakavu Attorney to claim my son's accident fund but they say I must wait for a year before he can claim

I was using Dlakavu Attorney to claim my son's accident fund but they say I must wait for a year before he can claim. So after a year 5 months they call me telling me that my son must go to specialist doctor on the 27 May 2024 so after I was waiting for feed back or update then I call them by myself, then the guy that was working on that case said thier doctor sad my child leg is healed so nothing he can get from Raf. So I just want to know it it possible after he leg was broken Fibia and Tibia Fracture.