Don't waste your time on their customers service - It's non-existent!

Purchase with absolute caution. Every staff member couldn't care less about owning up to their own mistake.

Purchased and item on the 7th Oct. Tells me on the 9th that their system had an error. So I'll have to pay R550 more in order to complete their order. I told them to either choose to waive that additional fee or just cancel my order since it was their system that bugged out. Not my problem. Little did I know that waiting for them out of consideration would be my demise. One week of waiting, nothing has happened. I had to call them when I still haven't had my email rep**** to.

Called them on multiple occasions and constantly met with promises that my calls be returned with a definitive answer. Had to get the manager on the line to sort my order out. As always had to call them AGAIN for THEIR incompetence and inefficiency. Demanding to give me a verdict. They then reluctantly told me that they'll refund me. This happened on the 23rd Oct.

Nothing can surprise me anymore from them. Today on the 6th Nov, I have yet received any confirmation of the refund. NOTHING has reflected in my account. HOW CAN A BUSINESS WORK LIKE THIS??? Absolutely waste of time. This level of service is appalling to say the least.