Very impressive after sales service from DJI

I was quite impressed with dji after sales service. Last month I bought a mavic air for my son. He was so excited and all. But once we took it to fly in the woods near our house, he accidantly lost control of it . It got hit into a trunk and directly fell to the dirts. Some of the props are broken. Then I contacted dji after sales team and they suggest me to send it back for further examination. It turned out the rear left arm is broken, the guy from service team was quite patient and nice throughout the communication. Finally I paid the fee and got it repaird. The whole process took only 10 days, and they even send me some extra propellers that I didn't ask for. And the repaired drone was flawless. Thanks DJI